khea88 Terms and Conditions

1General Terms

These Terms and Conditions ("Terms") form a legal agreement between the khea88 platform and its users. By using the khea88 website or application, creating an account, or using any service, you confirm that you have read, understood, and accepted these Terms in full.

khea88 is an online gaming and cricket betting platform operated for players in Bangladesh. Our platform offers cricket betting, slots, live casino, fishing games, and many other entertainment services.

These Terms are written in Bengali and are based on the laws and regulations of Bangladesh. In the event of any dispute or ambiguity, the Bengali version will be considered final.

2Account Registration and Eligibility

To open an account and use services on khea88, the following eligibility requirements must be met:

• You must be at least 21 years old (for those aged 21 and above only).
• You must be a Bangladeshi citizen or a person legally residing in Bangladesh.
• You must not have had any account previously suspended or closed by khea88.
• You must be legally capable and permitted to participate in online gaming under applicable local laws.
• Each individual may operate only one account.

You must provide true and accurate information during registration. khea88 reserves the right to cancel the account and take legal action if false or misleading information is provided.

3Account Security and Verification

Maintaining the security of your account is your own responsibility. You are requested to follow the account security guidelines below for your khea88 account:

• Keep your password complex and unique, and do not share it with anyone.
• Log out after each login session, especially when using a shared device.
• If you notice any unusual activity on your account, notify support immediately.
• Always keep your email address up to date.

khea88 may conduct a Know Your Customer (KYC) verification process at any time. You may be asked to provide a government-issued identity card, birth registration certificate, or bank statement. Withdrawal facilities may be temporarily suspended until verification is complete.

4Deposit and Withdrawal Policy

The following rules apply to financial transactions on khea88. The platform processes transactions through the most widely used mobile banking and bank transfer services in Bangladesh.

Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.

• Deposited funds must come only from the account holder's own payment source.
• Deposits from third-party accounts are strictly prohibited.
• For withdrawals, you are requested to use the same payment method that was used to make the deposit.
• If a withdrawal is requested before fulfilling any active bonus wagering requirement, the bonus may be cancelled.
• Additional verification may be requested for suspicious transactions.

khea88 makes every effort to ensure transaction processing times. However, khea88 will not be responsible for delays caused by third-party payment providers.

5Bonuses and Promotional Offers

khea88 offers various types of bonuses and promotional offers. Each bonus has its own terms, and compliance with them is mandatory.

General terms relating to bonuses:

• The specified minimum deposit amount must be met to receive a bonus.
• Multiple bonuses cannot be active on the same account at the same time unless specifically stated.
• If a withdrawal is made before the bonus wagering requirement is met, the bonus and any winnings earned from the bonus will be forfeited.
• khea88 reserves the right to cancel a bonus if there is suspicion of bonus abuse or manipulation.
• VIP program benefits and cashback apply only to eligible members of the relevant tier.
• Each promotional offer has a specific expiry date, and expired bonuses will be cancelled automatically.

6Gaming Rules

Gaming on the khea88 platform is conducted entirely on the basis of fair play. All game outcomes are verifiable and determined through impartial algorithms.

• If a technical issue occurs during a gaming session, results up to the point at which the session was correctly completed will be valid.
• If the internet connection is lost, any ongoing bet or game round will be saved automatically.
• khea88 reserves the right to change odds for sports betting. Odds on bets already accepted will remain unchanged.
• If a match or event is cancelled, the stake on the related bet will be refunded in full.
• If there is an objection to the outcome of any game, support must be contacted within 72 hours.

For live casino games, the live dealer's decision is final. If a round is cancelled due to a technical error, the stake will be refunded.

7Prohibited Activities

The activities listed below are strictly prohibited on the khea88 platform. Violating these prohibitions will result in the immediate closure of the account, and all related funds may be forfeited:

• Any form of fraud, cheating, or attempting to exploit vulnerabilities in the platform.
• Creating multiple accounts or operating another person's account.
• Bonus abuse — that is, using artificial betting patterns to circumvent bonus terms.
• Using automated bots, software, or any automated system.
• Money laundering or transferring funds from illegal sources onto the platform.
• Attempting to gain unauthorised access to other users' accounts.
• Copying, reverse engineering, or unauthorised data collection from any part of the platform.

8Responsible Gaming

khea88 places the highest priority on responsible gaming. We believe that gaming is an entertainment activity and we are mindful that it should not have a negative impact on anyone's life.

21+  Only those aged 21 or above may use this platform. Creating an account for minors is strictly prohibited.

• We give players the option to set their own deposit limits, betting limits, or time limits.
• The option to temporarily or permanently exclude yourself (self-exclusion) is available.
• If you suspect a gaming problem, please contact our 24/7 live chat support.

For detailed responsible gaming guidelines, please read our Responsible Gaming page.

9Privacy and Data Protection

The privacy and protection of your personal information is very important to us. We keep your information secure using SSL encryption and modern security technology.

• Your information is not sold to any third party.
• Payment information is always stored in an encrypted state.
• Documents collected for account verification purposes are stored securely.
• Information may be provided in response to valid requests from legal authorities.

For a detailed description of how data is collected, used, and protected, please read our Privacy Policy.

10Limitation of Liability

khea88 is not liable for any loss or inconvenience arising from the following circumstances:

• If a gaming session is interrupted due to a lost internet connection or an issue with the user's device.
• If a transaction is delayed due to a third-party payment provider.
• Due to unexpected technical errors or service unavailability during system maintenance.
• If account information is compromised due to the user's own negligence.
• Circumstances beyond our control (force majeure) such as natural disasters, political unrest, or government directives.

For any valid claim, khea88's maximum liability will be limited to the amount deposited in the relevant transaction.

11Account Suspension and Closure

khea88 reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any section of these Terms.
• Suspicion of fraud or illegal activity.
• Creating an account using false information.
• Extended inactivity (if 12 months have passed since the last login).
• If the user wishes to voluntarily close their account at their own request.

In the event of account closure, legitimately held funds will generally be returned; however, in the case of closure due to fraud, all funds may be forfeited. Support may be contacted to request account recovery.

12Changes to Terms and Contact

khea88 reserves the right to amend, change, or update these terms and conditions at any time. In the case of significant changes, users will be notified through their account or on the website.

Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. Therefore, we encourage you to visit this page regularly.

If any provision of these terms and conditions is found to be invalid or legally unenforceable, the remaining provisions will continue in full force and effect. The laws of Bangladesh shall apply to the interpretation and enforcement of this agreement.